TV China app support thread

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  • Below is the reply I received from TVChina. Looks like it will be out for at least one to two days.

    非常抱歉!原资源提供商故障暂时无法修复,北美最新资源上线还需等待一到两日。我们恢复后,会给大家观看时间的补偿。再次抱歉!
  • Tvchina, live is working, vod did not
  • Has anyone rest the box and was not able to download any apps?
  • Pretty common their staff either on holidays or something to do with events like world cup, Olympics, due to copyright they won't bother having services running. As they can attract lawsuits
  • if they are on vacation, just wait til they get back to work. there are a lot of free apps out there that can watch the same thing.
    Thanked by 1tomato123
  • Since TVchina down for almost 4 days. Am I suppose to receive 4 additional days?
  • Working on US East Coast, but only live TV (no VOD yet)
  • I got email update today that it will be down for another week for VOD
  • Anyone encountering slow down or lags? Voice sync delay then goes back normal but happen again every 5min or so
  • What is the version of Android on your box? In my case, boxes on Android 6 work fine (both Live & VOD work).
  • ????
    Using Tvpad 4 on TV China, slow down have been happening start of the month, other app I use never have that problem
  • Anyone still can not download tvchina replay and vod at this time?
  • MmmaruMmmaru Junior Member
    Anyone still can not download tvchina replay and vod at this time?
    They still asking people to wait. But since you're subscription based you should email them to see if they can extend your subscription for the day's lost.
  • LbeLbe Member
    edited February 2018
    It's like that every Chinese New year, just VPN to Canada or hk for the mean time and it will work fine including vod. Some how they only block access from us during those days.
  • silverstar12silverstar12 Junior Member
    It's like that every Chinese New year, just VPN to Canada or hk for the mean time and it will work fine including vod. Some how they only block access from us during those days.
    Why do we have to buy VPN if we already paid for the subscription service? Is anyone out there contacted TVchina, what did they tell you how long it will take them to restore VOD and Replay?
  • I
    It's like that every Chinese New year, just VPN to Canada or hk for the mean time and it will work fine including vod. Some how they only block access from us during those days.
    Why do we have to buy VPN if we already paid for the subscription service? Is anyone out there contacted TVchina, what did they tell you how long it will take them to restore VOD and Replay?
    I asked tvchina, they said that we need to wait at least one more week to setup
  • I emailed TV china and below is their response received yesterday ...

    北美新的、安全的点播资源测试和调试上架还需要至少一周时间,再次抱歉,后续我们可以补偿观看时长。补偿时间会在点播修复后加
  • gunnerwrxgunnerwrx Junior Member
    vpn to Canada and it works
  • cheuk5cheuk5 Senior Member
    In Chicago all Vod working without Tv channel (playback) don't need VPN
  • MmmaruMmmaru Junior Member
    In Chicago all Vod working without Tv channel (playback) don't need VPN
    Still nothing for blue tv. No vod or playback
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