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TVPad 4 keeps on locking up or factory reset itself

DJ XtAzYDJ XtAzY Junior Member
edited December 2015 in TVPad / BlueTV
I don't know why, but sometimes my TVPad 4 will lock up if I don't turn off the tvpad for a number of hours. Even worse is when but it randomly factory reset itself randomly, causing me to reinstall all the apps again. Does anyone else have this problem? Currently it's in a well ventilated place and using the stock firmware.
Post edited by DJ XtAzY on

Comments

  • padmanpadman Moderator
    edited December 2015
    What version is your firmware ?

    DJ XtAzY Wrote:
    > I don't know why, but sometimes my TVPad 4 willll
    > lock up if I don't turn off the tvpad for a number
    > of hours. Even worse is when but it randomly
    > factory reset itself randomly, causing me to
    > reinstall all the apps again. Does anyone else
    > have this problem. Currently it's in a well
    > ventilated place and using the stock firmware.
  • DJ XtAzYDJ XtAzY Junior Member
    edited December 2015
    Stock, so 5.054. Just now my dad was watching some HK show and it went to black screen, displayed "Erasing...", then it rebooted to the Welcome screen.
  • prochallengerprochallenger Member
    edited December 2015
    DJ XtAzY Wrote:
    > Stock, so 5.054. Just now my dad was watching some
    > HK show and it went to black screen, displayed
    > "Erasing...", then it rebooted to the Welcome
    > screen.


    Are you using 2 router method with VPN? I don't have that problem.
  • DJ XtAzYDJ XtAzY Junior Member
    edited December 2015
    One router for VPN, but this issue has been happening since before the whole DNS fiasco, and when I was forced to upgrade to TVPad. Is there warranty for these devices?
  • padmanpadman Moderator
    edited December 2015
    ok so does this happen with no vpn app installed ?

    DJ XtAzY Wrote:
    > One router for VPN, but this issue has been
    > happening since before the whole DNS fiasco, and
    > when I was forced to upgrade to TVPad. Is there
    > warranty for these devices?
  • DJ XtAzYDJ XtAzY Junior Member
    edited December 2015
    It happens without VPN either. VPN wasn't needed back in August time, so it was simply plugged into the router with no extra configuration. I wonder if the firmware is corrupted or I got a bad one.
  • padmanpadman Moderator
    edited December 2015
    It could be the firmware or a lemon you got.

    If this keeps happening I guess it doesn't hurt to try upgrading to 5.06
  • DJ XtAzYDJ XtAzY Junior Member
    edited December 2015
    Maybe I'll give 5.06 a try, but doesn't the newer firmware gets blocked depending on region or something like that? I thought the offical tvpad emails discourage upgrading the firmware.
  • padmanpadman Moderator
    edited December 2015
    If you don't live in US then upgrading is fine

    Afterall your tvpad is crashing and its not really usable at this point

    DJ XtAzY Wrote:
    > Maybe I'll give 5.06 a try, but doesn't the newer
    > firmware gets blocked depending on region or
    > something like that? I thought the offical tvpad
    > emails discourage upgrading the firmware.
  • DJ XtAzYDJ XtAzY Junior Member
    edited December 2015
    Yea I'm living in the US in MA, and using PIA vpn connected to a UK server with the 49 dns, steams fine. Since there's probably no warranty to begin with, has anyone taken apart their tvpad4? Maybe mine has a bad RAM or something.
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